Welcome to New Mexico Mutual Bill Pay (2022)


This section of the document provides the Privacy Policy.The Privacy Policy describes the types of "Personal Information"(information that is identifiable to a particular person) that is collected by BillMatrix Corporation as a service provider to your Biller(directly or through its service providers) in connection with the Site and theService as defined in the “Terms and Conditions for Service” above, and howthat Personal Information is used, shared, and protected. Some of thisinformation is required by U.S. federal or other law.


The eligibility requirements for the Site and the Serviceare set forth above in the Eligibility section of the main body of theAgreement. We do not knowingly collect any Personal Information from or aboutindividuals under 18 years of age. Please do not submit such information to us,and as a parent or legal guardian, please do not allow your children to submitpersonal information without your permission. By using the Site and/or theService, you represent that you agree to the terms of this Privacy Policy.

Cookies,Browser Information, and Related Issues

When you visit the Site, we may receive certain standardinformation that your browser sends to every website you visit, such as theoriginating IP address, browser type and language, access times, and referringwebsite addresses, and other such information. This data may be used, amongother uses, to improve the operation of the Site and to improve the security ofthe Site and Service by assisting in "authenticating" who you arewhen you access the Site or Service.

We may also receive additional information about your visitto the Site, including the pages you view, the links you click, and otheractions you take in connection with the Site and the Services. This data may beused, among other uses, to improve the operation of the Site and the Service.

Like most websites, the Site also uses "cookies".Cookies are small data files placed on your computer or other device by the webserver when you visit the Site. Such cookies are "session" cookiesthat are only used for a specific period during which you are on the Site (suchas when you are going through the authentication process). The Site does notuse “persistent” cookies (that stay on your computer after you have logged offthe Site). Cookies cannot and will not be used to deliver or run programs onyour computer. Most web browsers automatically accept cookies, but you canmodify your browser settings to decline cookies if you prefer. However, if youchoose to decline cookies, you may not be able to sign in or use otherinteractive features of the Site that depend on cookies.

With respect to personally identifiable information about anindividual consumer's online activities over time and across different Websites or online services when a consumer uses this Site, except as required bylaw: (1) parties other than the operator of this Site are not permitted tocollect such information, and (2) the operator of this Site does not collectsuch information (except any such information that is reasonably necessary toprocess and document user transactions, such as payment history). Therefore,this Site has no need to respond and does not respond to Web browser "donot track" signals or other mechanisms that provide consumers the abilityto exercise choice regarding the collection of such information.

What Types Of Personal Information We May Collect

In addition to the types of information described in the"Cookies” section of this Policy, we may also collect Personal Informationabout you. This information may include:

<![if !supportLists]>·<![endif]>Date of birth, name, postal address, e-mailaddress, telephone number, and other information that we can use to contactyou, verify your identity, and manage risks, such as information maintainedabout you by identity verification services and consumer reporting agencies,including credit bureaus;

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<![if !supportLists]>·<![endif]>Bank account information for accounts that youdesignate for sending payments, fees, debits, and credits for the Service,including any required routing information, account numbers, account balancesand transaction history;

<![if !supportLists]>·<![endif]>Billing account information, including billingaccount numbers which may be used to verify that only authorized users accessthe Services;

<![if !supportLists]>·<![endif]>Payment and other transaction information, andhistory for payments through the Service; and

<![if !supportLists]>·<![endif]>Any Personal Information that you may enter onthe Site.

How We MayCollect Personal Information About You

We may collect Personal Information about you from the followingsources:

<![if !supportLists]>·<![endif]>Your use of the Site and the Service (such aswhen you send a payment), and your interactions with customer care, includinginformation you enter or speak, and information transmitted by your computer,cell phones, and other devices you use to connect to or use the Site orService; and

<![if !supportLists]>·<![endif]>We also collect Personal Information about youfrom others, such as Biller, credit bureaus, Affiliates, or other companies(such as identity verification services, consumer reporting agencies, andcompanies that provide content, such as electronic bills, to the Site, or thatuse the Service).

How We MayShare Personal Information About You

We share Personal Information about you only as permitted bylaw. For Personal Information that is non-public and that we collect inconnection with a financial service, U.S. federal law permits us to share suchinformation only for the purposes as follows:

Reasons we can share your Personal Information:

For our everyday business purposes - such as to enable us andBiller to process your transactions, maintain your accounts, respond to courtorders, and legal investigations, and report to credit bureaus;

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Do we share? Yes

Can you limit this sharing? No

For our marketing purposes - to offer ourproducts and services to you;

Do we share? Yes

Can you limit this sharing? No

For Joint Marketing with other financialcompanies;

Do we share? No

Can you limit this sharing? No

For our Affiliates' everyday business purposes(information about your transactions and experiences);

Do we share? Yes

Can you limit this sharing? No

How We May Use Personal Information About You

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We use Personal Information about you only as permitted bylaw, including but not limited to:

Other everyday business purposes, such as to maintain your abilityto access the Service, to authenticate you when you access the Site or Serviceto enable Biller to authenticate you when you pay your Billing Statement, tosend you information about the Service, to effect, administer, and enforcetransactions, to perform (and to enable Biller to perform) Anti-MoneyLaundering and fraud monitoring and screening, to prevent and investigateactual or potential fraud and unauthorized transactions, to verify youridentity, to determine your credit history, to verify the information containedin your account, to perform collections, to report to credit bureaus (includingfurnishing delinquent account information), to comply with laws, regulations,court orders, and lawful instructions from government agencies, to protect thepersonal safety of subscribers or the public, to prevent and defend claims, toresolve disputes, to troubleshoot problems, to enforce our Terms and Conditionsfor Service, to protect our rights and property, and to customize, measure, andimprove the Services and the content and layout of the Site including patternrecognition, modeling, enhancement and improvement, system analysis, andService performance analysis.

Other Important Information

Vermont. UnderVermont law, we will not share information we collect about Vermont residentswith companies outside of our Affiliates, unless the law allows. We will notshare information about your creditworthiness with our Affiliates except withyour consent, but we may share information about our transactions orexperiences with you with our Affiliates without your consent.

California. UnderCalifornia law, we will not share information we collect about you withNon-Affiliates, unless the law allows. For example, we may share informationwith your consent, to service your accounts, or to provide rewards or benefitsyou are entitled to. We will limit sharing among our Affiliates to the extentrequired by California law.


<![if !supportLists]><![endif]>“Affiliates” are companies related by commonownership or control.

<![if !supportLists]><![endif]>“Non-Affiliates” are companies not related bycommon ownership or control. They can be financial or nonfinancial companies.

<![if !supportLists]><![endif]>“Joint Marketing” is a formal agreement betweennonaffiliated financial companies that together market financial products orservices to you.

How We Protect Personal Information About You

To protect Personal Information about you from unauthorizedaccess and use, we maintain physical, electronic, and procedural safeguards,including but not limited to security measures that comply with applicablefederal and state laws. We also require our service providers and businesspartners to whom we disclose the information to do the same.

Protection for Former Customers

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When you are no longer our customer or using the Site orService, we continue to protect, use and share Personal Information about youas described in this notice and as required by law, including but not limitedto for risk management, regulatory compliance, and audit purposes.


We may amend this policy at any time by posting a revisedversion on the Site. The revised version will be effective immediately at thetime it is posted unless a delayed effective date is expressly stated therein.You may (in our discretion) also be provided with an email notification of suchamendments. You may (in our discretion) be required to affirmativelyacknowledge or accept the revised Privacy Policy in order to continue using theSite or Service. Any use of the Service after a notice of change (whether bySite posting, email, or express acknowledgment or acceptance) will constituteyour express agreement to such changes.

Contacting Us

If you have any questions about this Privacy Policy, you maycontact us at the postal address or email address below:

In writing:


ATTN: PrivacyManagement

2900 WestsideParkway

Alpharetta, GA30004



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